TRAVELLERS WITH DISABILITIES

 No, Sala Amica only guarantees assistance to passengers with an airline ticket.

You can call the dedicated Trenord toll-free number: 800 210 955.

Alternatively, if your chosen journey starts or ends in Milano Centrale or Milano Porta Garibaldi, you can contact Sala Blu again, as it is responsible for assistance in these stations.

Yes, you can use your Carta Blu on the Malpensa T2 and T1–Milano Centrale and Milano Cadorna routes.

You can request assistance from Sala Amica – the support service from the SEA airport company – by contacting the call centre at +39 (0)2 232323, which is active every day from 8.00 to 21.00. Alternatively, upon arrival at the station in one of the two terminals, you can use the Call Points located on the railway ticket office floor.

Finally, you can request assistance at least 24 hours in advance from the Trenord disability assistance office at the toll-free number, +39 800 210 955, or by email, and the team will organise support to accompany you from the platform to the Sala Amica meeting point.

You can contact Sala Blu every day from 6.45 to 21.30 using the toll-free number, 800 90 60 60, which can be reached from a landline in Italy, or at the national number with standard rates, which can be reached via mobile networks and from abroad: +39 (0)2 32 32 32.

Alternatively, you can write to the email address

You can consult the list of accessible stations on the websites of the two infrastructure managers in Lombardy: RFI, which manages Milano Centrale and Milano Porta Garibaldi, among other stations, and FERROVIENORD, which manages the Milano Cadorna, Milano Bovisa, Saronno, Busto Arsizio Nord, Rescaldina, Castellanza, Ferno-Lonate Pozzolo, and Malpensa T1 and T2 stations.